APIs & integrations
Your tools have information to share.
Connect applications so useful information can flow without repeated entry and manual checking.
What this service brings you
Less repeated entry
Information moves according to the workflow’s rules.
Traceable information
Authoritative sources and expected updates are explicit.
Visible exchanges
Error handling and recovery are part of the integration.
Start with your situation.
A sale, inquiry or update sends your team into several tools to copy the same information. Sometimes the problem is less about the software than the missing connections between it.
Our work
We define the scope with you, based on your goals, existing systems and project constraints.
API design
Define the exchanged data, permitted operations and errors that need handling.
Connecting existing tools
Check existing tools’ connection options and limitations before integrating them.
Data synchronization
Plan triggers, retries and exchange tracking to handle failures and duplicate events.
Connect tools with controlled data exchanges
Map the exchanges
We identify data, its authoritative source and the events that should trigger a transfer.
Define connection rules
We specify access, field mappings and handling of errors or duplicate events.
Test and follow the flows
We verify exchanges and recovery from failures before organizing operational monitoring.
Before you get started
Can a tool without an API be connected?
It depends on its import, export or extension capabilities. We check permitted options before selecting an approach.
What happens if one tool is unavailable?
We define retries, alerts and cases requiring intervention. Behavior depends on the exchange and each tool’s capabilities.
Does data need to flow both ways?
Only when justified by the need. We define the authoritative source and how competing changes are handled.
Consider alongside this service
Which connection is missing between your tools?
Name the applications and information involved. We’ll assess the useful connection, its rules and its limits.